No logins work after installation

If you need support with TeamCal Neo (installation, configuration, usage) post your request here.
Post Reply
gm77
Fresh Boarder
Fresh Boarder
Posts: 3
Joined: 2017-04-03, 04:49
Are you a spam bot?: No

No logins work after installation

Post by gm77 » 2017-04-03, 04:54

Hi there,

I have tried to do a clean install of TC neo (latest version https://bitbucket.org/georgelewe/teamca ... _15000.zip). The installation seems to work, with sample data loaded, but none of the user logins exist/work; specifically, admin/root

I tried to register a new user, but then when I try activate it says the user doesn't exist.

It also seems no valid user tables are created during the installation, though I can't see any errors being generated (only error I do see is if I try 'test' the DB connection, which fails with an 'undefined index: db' on ajax_checkdb.php

I'm using MariaDB 5.5.54(-ubuntu) and PHP 5.5.9(-ubuntu).

The (what I suspect should be) user tables all have 'archive_' in the table name? i.e.

my_c9_archive_user_group |
| my_c9_archive_user_message |
| my_c9_archive_user_option |
| my_c9_archive_users |

Any help much appreciated.

Cheers!
User avatar
George
Platinum Boarder
Platinum Boarder
Posts: 389
Joined: 2004-11-29, 21:20
Are you a spam bot?: No
Contact:

Re: No logins work after installation

Post by George » 2017-04-03, 07:14

hi gm77,
that is quite unusual.
The archive tables are ok. They are used when user accounts are archived from within TCN. But besides of them you should also see all of them without the 'archive_', e.g. my_c9_users, my_c9_user_option etc. If they don't, something went wrong during installation.
Did you try manually importing the sample.sql file into your database?
Best regards,
Goerge
TeamCal Neo is free for private use but requires licensing for use in a commercial environment:
https://georgelewe.atlassian.net/wiki/s ... eo+License
gm77
Fresh Boarder
Fresh Boarder
Posts: 3
Joined: 2017-04-03, 04:49
Are you a spam bot?: No

Re: No logins work after installation

Post by gm77 » 2017-04-07, 02:56

Hi George,

Many thanks for the reply.

When I try import manually, I get the following error:

ERROR 1062 (23000) at line 323: Duplicate entry '164' for key 'PRIMARY

Cheers,
Gerard
User avatar
George
Platinum Boarder
Platinum Boarder
Posts: 389
Joined: 2004-11-29, 21:20
Are you a spam bot?: No
Contact:

Re: No logins work after installation

Post by George » 2017-04-07, 20:10

My mistake.
Please try the attached...
Attachments
sample.zip
(7.59 KiB) Downloaded 74 times
TeamCal Neo is free for private use but requires licensing for use in a commercial environment:
https://georgelewe.atlassian.net/wiki/s ... eo+License
gm77
Fresh Boarder
Fresh Boarder
Posts: 3
Joined: 2017-04-03, 04:49
Are you a spam bot?: No

Re: No logins work after installation

Post by gm77 » 2017-04-10, 01:14

Hi George,

That's done the trick - thank you very much!

Cheers
Post Reply