"Please contact your administrator"

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Thomas
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"Please contact your administrator"

Post by Thomas »

Hi George,

today I installed TeamCal Neo, created my first user account
and got my registration Mail with this message:

"... Depending on the website policy, the administrator
might have to approve your account after you verified it..."

Then I tried to login and got this messages:

"Her confirmation was successful. However, your account must be finally activated by an administrator. An email was sent to him / her."

"Account disabled. This account is suspended or not approved. Please contact your administrator."

So my questions:

1. What I've done wrong? - Or:
2. Must I or how can I create an admin account?

Thank you!
And best regards

Thomas
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George
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Re: "Please contact your administrator"

Post by George »

Hi Thomas,
it looks like your Framework Configuration -> Registration -> Require Admin Approval is checked.
Did you install TCNEO with sample data?
admin/root should work.
If all fails, reinstall with sample data and login with admin/root. Then delete all sample users.
Let me know if that worked for you.
Best regards
George
TeamCal Neo is free for private use but requires licensing for use in a commercial environment:
https://georgelewe.atlassian.net/wiki/s ... eo+License
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Thomas
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Re: "Please contact your administrator"

Post by Thomas »

I'm so sorry George,

and of course, my mistake! :oops: Was very late yesterday. Now it works.

Best regards and have a nice weekend


Thomas
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